Reimbursement Services
Recover what’s rightfully yours with our expert Reimbursement Services for ecommerce vendors. From chargebacks and incorrect fees to unprocessed refunds and platform disputes, we handle the claims, follow-ups, and resolutions – ensuring you don’t leave money on the table.
eCommerce Marketplaces We Support
Our team has handled backend operations and service support for a wide range of online stores across top eCommerce marketplaces.
Here are some of the platforms we work with: Etsy, Home Depot, Target, Amazon Seller Central, Amazon Vendor Central..etc.
Recover Revenue, Effortlessly
Ensure you never miss out on revenue with our expert Reimbursement Services designed specifically for eCommerce vendors. At Prime E-Commerce Solutions, we take on the complex task of identifying and recovering lost funds—from chargebacks and incorrect fees to unprocessed refunds and platform disputes.
Our experienced team manages the entire claims process, including follow-ups and resolutions, so you don’t have to navigate confusing policies or spend time chasing reimbursements. By maximizing your recoveries, we help protect your profits and improve your financial health.
Our Reimbursement Services
FBA Reimbursement Claims (Amazon Specific)
- Review Amazon reports for lost inventory.
- File FBA claims with order details.
- Track claim statuses, follow up approvals.
- Compile evidence for complex claim support.
- Update vendors on recovered, pending funds.
Chargeback and Refund Management
- Monitor platforms for invalid chargebacks, refunds.
- Gather evidence to dispute unwarranted chargebacks.
- Submit refund recovery requests per policy.
- Track refund patterns for fraud detection.
- Log chargeback, refund activities for transparency.
Dispute Resolution for Platform Violations
- Review platform violation, suspension notifications.
- Submit appeals with clear documentation.
- Communicate with platform support for resolutions.
- Advise vendors on compliance to avoid disputes.
- Track, report dispute outcomes to vendors.
Returns Processing and Reimbursement
- Verify return requests for accurate processing.
- Identify discrepancies, file reimbursement claims.
- Coordinate with platforms for return recovery.
- Provide clear return instructions to customers.
- Update vendors on return, reimbursement trends.
Fee Auditing and Recovery
- Audit platform fees for overcharges, errors.
- Compare charges with sales data for discrepancies.
- Submit refund requests for overcharged fees.
- Monitor fee structure changes, alert vendors.
- Report recovered fees for financial tracking.
Amazon Vendor Central Fee Reconciliation
- Reconciliation of invoices and payments
- Chargeback and shortage dispute management
- Recovery of invalid deductions
- Reporting and audit trail
- End-to-end claim filing and follow-up with Amazon
- No Upfront Cost : Competitive Rate on Recovered Fund of 25% (30 Day Processing)
- Full Service Fee Recovery Flat Fee $4500/Month (Based on $500K in monthly sales volume)
Our Process for Recovering Lost Revenue, Step by Step
Experience the precision and excellence that define our process — every step guided by the expertise of industry professionals committed to delivering unmatched quality.
Identify Lost Revenue
We analyze your accounts to detect any missed reimbursements, incorrect charges, or disputed fees.
File Claims
Our team submits detailed reimbursement requests with the relevant platforms and vendors on your behalf.
Follow Up & Resolve
We actively track the status of each claim, handling communications and dispute resolutions to ensure successful recovery.
Recover & Report
Once funds are recovered, we provide transparent reporting so you can see exactly what’s been recouped and how it impacts your bottom line.
Contact
Information
Give us a heads-up if you’d like to meet us in person:
+1 310 666 3814
sales@primeecommerceservices.com
10900 Alameda St Lynwood CA 90262
How Can We Help
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